This statement applies to content published on the domain: https://cometobg.eu/.
We are committed to making this website accessible, in accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council. This statement describes the measures we take to ensure accessibility, the current level of compliance, and how users can report accessibility issues.
It does not apply to other content or websites published on any of its subdomains. These websites and their content will have their own specific accessibility statement.
This website is managed by the European Institute Foundation. It is designed to be used by as many people as possible.
You should be able to:
- zoom up to 200% without problems;
- navigate the majority of the website using only a keyboard;
- access most of the website using up-to-date screen readers and speech recognition tools, whether on a computer or mobile device.
Compliance Status
This website is partially compliant with technical standard EN 301 549 v.3.2.1 and the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, due to certain non-compliances listed below.
The website was last tested on 29th April 2025.
Preparation of this statement
This statement was prepared on 13th April 2025, based on a self-assessment. It will be reviewed regularly and updated as needed.
Feedback and Contact
We appreciate and encourage your feedback regarding the accessibility of the Come to BG website. If you face any accessibility issues on this site or need information in an alternative format, feel free to contact us at:
- Phone: +359 2 9886410
- Email: office@europe.bg (please avoid sharing sensitive details in the email, such as personal financial data, health-related information, or any other confidential content)
We aim to respond to feedback within 14 business days from the date it is received by the European Institute Foundation.
Compatibility with browsers and assistive technology
The Come to BG website is designed to be compatible with the following most used assistive technologies:
- the most recent versions of Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari browsers;
- in combination with the latest versions of NVDA, VoiceOver and TalkBack.
Technical specifications
The accessibility of the Come to BG website depends on the following technologies to function correctly with your specific combination of web browser and any assistive technologies or plugins installed on your device:
- HTML
- WAI-ARIA
- CSS
- JavaScript
Non-accessible Content
While we strive to make the Come to BG website fully accessible, we are aware of certain limitations and are actively working to address them. Below is a list of known issues along with possible solutions. If you come across a problem not mentioned here, please don’t hesitate to contact us.
Known limitations for the Come to BG website:
- Documents: Some of our documents published before 04.2025, may not be fully accessible. We are working to improve these where feasible. If you need access to a specific inaccessible document, please contact us (office@europe.bg).
- Multimedia content: Some of our multimedia content published before [29.04.2025] may not be fully accessible. If you need access to a specific inaccessible content, please contact us (office@europe.bg).
- Links: When a download link refers to another web page, it opens a new window or tab. We are working to improve these where feasible.
Animations: Some pages contain animations (such as animated media content), that cannot be paused, stopped or hidden. We are working to improve these where feasible.